Earning points:
Every 1 Yuan Renminbi spent during the member’s stay at the hotel (either on his room or on food and beverage) may earn him 1 points.

Point expiration date:
The expiration date for the points earned is 31 December of every year (this date is flexible). After the expiration date, any remaining points will be lost, and points will start over, being calculated from zero.

Conditions for earning points:
KPC members are eligible for earning points in this program as outlined in the Point Rewards? Program Terms and Conditions. Companies and other groups are not eligible for membership.

Point Rewards Program Validity
Hotel Kunlun retains the right to limit, postpone, suspend, or cancel this Point Rewards Program, informing members by means of a written announcement 60 days in advance. In a situation of this kind, no matter what your status in the Point Rewards program, your ability to accumulate points will be annulled 60 days after the written notice, and 90 days after the notice, your ability to exchange points will be annulled. Any points that have not been exchanged on or before the closing date cannot be exchanged.

Membership cancellation
Owing to, but not limited to, the following reasons, Hotel Kunlun retains the right to cancel any KPC member’s membership, or render void any and all points not yet exchanged.

Violating any of the Terms and Conditions
Any misinterpretation of information; or misuse of this Point Rewards Program
Failure to pay any hotel charges
Cheating or abusing any part of this Point Rewards Program
An individual KPC member having a record in his account of the above conditions
Any other actions or means warranting the deduction of points
Hotel Kunlun has the right to interpret aforementioned terms and conditions.

Altering the terms and conditions
Hotel Kunlun retains the right to alter, restrict, amend, or cancel all or part of the terms and conditions (including the number of points earned for one night’s stay), rules, benefits, participation factors, rewards, and reward levels of the Point Rewards Program at any time. These alterations may affect points already earned or reward prices. The KPC member must abide by these alterations and whatever effects they may bring about.

Notification of alterations
Any alterations to the KPC terms and conditions posted on the hotel website (www.hotelkunlun.com) are effective immediately. Even without other notification, the KPC’s current procedures and exchange regulations will be based on the regulations as posted on the website.
Any changes to the printed booklet version of the terms and conditions will be contained in the next printing of the booklet. If there are any alterations, Hotel Kunlun will do its best to notify KPC members.

Points earned for hotel stays
KPC members may only collect points for their hotel stay after they have paid for the entire stay.
Points may only be collected by the KPC member whose name appears on the reservation.
If two or more KPC members are staying in the same room at the same time, only the member whose name the room is registered under may be eligible for points.
Each KPC member may only receive points for one room per night, regardless of how many rooms are under his name or how many rooms he paid for.
Even if the entire room charge has been paid, “no shows” may not merit points and/or count toward the Point Rewards Program.
Rooms that are booked as part of a group reservation (10 or more rooms), whether through a travel agency, a company, or for a conference, may not receive points through the KPC Point Rewards Program.
Food and Beverage Points
All food and beverage purchases in the hotel and charged to the KPC member’s room will be counted toward this rewards program. Purchases made by any other method cannot be exchanged for points.
If two or more KPC members eat together and pay for it on one bill, only the member whose room was charged may receive points from the purchase.

Value of points
KPC points may not be traded in for cash. They are only valuable after being traded according to the terms and conditions of this Point Rewards program.
Points do not have a fixed monetary value.
When the KPC Point Rewards program talks about points being “won” or “earned,” the meaning is “gathered or collected,” and should not be inferred to mean that the points have any monetary value, except for what they are traded in for.
Points may not be sold, purchased, or transferred, without notification from the hotel.
Adjusting points
The points in the KPC accounts are constantly changing, reflecting the actual occupancy, any adjustments, and any alterations in the Point Rewards program. If you feel the information on your account activity report is inaccurate, please Contact the Kunlun Prestige Club and we will adjust your points appropriately. Please retain any receipts from your hotel stay in case they are needed for any future point alterations.

Failure to receive notification
Hotel Kunlun bears no responsibility for letters, applications, or items lost in the mail; or any losses or damages due to an incomplete bonus certificate, failure to adhere to all regulations, delay, loss, or theft.

Exchanging points
All points must be exchanged via the hotel’s website. The hotel will not accept exchanges by phone.

Interpreting promotional activities
Hotel Kunlun claims all rights to the interpretation of the terms and conditions of this promotional activity. Hotel Kunlun has the right to add to, amend, delete, or alter these terms and conditions or any regulations associated with this Point Rewards program with or without notice.

Earning bonus stays
Bonus stays won from accumulating points must have advance reservations.
A bonus stay is applicable to one night in a Premier Deluxe Room (including tax). There must be a record of each bonus stay’s reservation on the KPC Member’s account, so that the appropriate points will be deducted from the point total. There is a limited number of rooms in the hotel, and reservations may be made after considering the occupancy situation and the supply of available rooms. There is a possiblity that reservations for bonus stays may not be able to be made during the peak season.
The bonus stay includes the price of the room. Any laundry, telephone, gratuity, or other fees will be the responsibility of the guest.
KPC members receiving a bonus stay will have a guaranteed reservation. The room will be guaranteed. The points will be deducted from the KPC member’s account when he or she contacts the hotel to confirm their reservation. If there is any cancellation, late arrival, change of plans, or no show, the points will not be returned to the member’s account.